Return & Refund
At Stretchfitss, your pleasure matters. If there's a problem together along with your order, we're right here to make it right. Please assess the following go-back-and-refund situations cautiously earlier than beginning a request.
For all go-back inquiries, email us at
1. Return Window
You might also additionally request a go-back or refund within 14 days from the date your order is added. Unfortunately, we're not able to just accept any requests made after this window.
2. Eligible Return & Refund Scenarios
We simply receive returns or problem refunds for the following reasons:
- Damaged or Defective Items: An item arrives torn, broken, or unusable.
- Incorrect Items Shipped: Wrong size, color, or product.
- Undelivered Orders: If your monitoring suggests no shipping after 10 enterprise days.
- Order Cancellation: Only in case your order hasn't been shipped yet.
We do not receive returns for “extrusion of mind” or preference-primarily based decisions.
3. Return & Refund Process
- Step 1: Email us at [email protected] together with your order number, reason for going back, and picture proof if applicable.
- Step 2: Our group will assess your request within 24–48 hours and offer a go-back authorization and commands if permitted.
- Step 3: Ship the object returned to our distinctive go-back address (supplied through email).
- Step 4: Once we obtain and look at the object, we can process a reimbursement if eligible.
4. Refund Timelines
Once your go-back is permitted and processed:
- Refunds could be issued to the authentic charge method.
- Processing might also additionally take 3–5 business days, depending on your financial institution or charge provider.
- We will ship an affirmation email as soon as the refund is complete.
5. Items Not Received
If your bundle is marked as added but hasn't arrived:
- Check with associates or construction staff.
- Contact the provider immediately together with your monitoring number.
- If nevertheless unresolved after 2 days, reach out to us at:
[email protected]
6. Missing or Incomplete Shipments
If your order arrives with lacking objects or seems to be incomplete:
- Please contact our assistance group within 3 days of transport at
[email protected] - Include your order quantity and an outline of the lacking product(s).
- We will affirm your cargo and, as soon as confirmed, set up a substitute or refund at no extra cost.
We take those troubles seriously and could clear them up promptly.
7. Non-Returnable Items
- Any object again after 14 days of shipping
- Products with clean symptoms and symptoms of wear and tear or washing
- Items dispatched returned earlier go back authorization
8. Special Cases Handling
We stand behind each blouse we ship. If we fall short, we'll restore it—quickly, clearly, and fairly.
Stretchfitss—Built for movement. Backed through service.
Contact us whenever at [email protected].
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Email: [email protected]
Address: 2700 Independence Ave, Kansas City, MO 64124, United States
Customer Service Hours: Monday to Saturday: 9:00 AM — 6:00 PM (Local Time) Sunday: Closed